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Courtney Potts
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Can Chatbots help support a person’s mental health? Perceptions and views from mental healthcare professionals and experts
C Sweeney, C Potts, E Ennis, R Bond, MD Mulvenna, S O’neill, ...
ACM Transactions on Computing for Healthcare 2 (3), 1-15, 2021
932021
Chatbots to Support Mental Wellbeing of People Living in Rural Areas: Can User Groups Contribute to Co-design?
C Potts, E Ennis, RB Bond, MD Mulvenna, MF McTear, K Boyd, ...
Journal of Technology in Behavioral Science 6, 652-665, 2021
342021
Behavior of callers to a crisis helpline before and during the COVID-19 pandemic: quantitative data analysis
R Turkington, M Mulvenna, R Bond, E Ennis, C Potts, C Moore, L Hamra, ...
JMIR Mental Health 7 (11), e22984, 2020
232020
Ethical issues in democratizing digital phenotypes and machine learning in the next generation of digital health technologies
MD Mulvenna, R Bond, J Delaney, FM Dawoodbhoy, J Boger, C Potts, ...
Philosophy & Technology 34 (4), 1945-1960, 2021
222021
Ecological Momentary Assessment Within a Digital Health Intervention for Reminiscence in Persons With Dementia and Caregivers: User Engagement Study
C Potts, R Bond, A Ryan, M Mulvenna, C McCauley, E Laird, D Goode
JMIR mHealth and uHealth 8 (7), e17120, 2020
212020
Reliability of Addenbrooke's Cognitive Examination III in differentiating between dementia, mild cognitive impairment and older adults who have not reported cognitive problems
C Potts, J Richardson, RB Bond, RK Price, MD Mulvenna, P Zvolsky, ...
European Journal of Ageing 19 (3), 495-507, 2022
122022
Digital transformation of mental health services
RR Bond, MD Mulvenna, C Potts, S O’Neill, E Ennis, J Torous
npj Mental Health Research 2 (1), 13, 2023
112023
Why do people call crisis helplines? Identifying taxonomies of presenting reasons and discovering associations between these reasons
R Turkington, MD Mulvenna, RR Bond, S O’Neill, C Potts, C Armour, ...
Health informatics journal 26 (4), 2597-2613, 2020
112020
Exploring temporal behaviour of app users completing ecological momentary assessments using mental health scales and mood logs
R Bond, A Moorhead, M Mulvenna, S O'Neill, C Potts, N Murphy
Behaviour & Information Technology 38 (10), 1016-1027, 2019
112019
A multilingual digital mental health and well-being Chatbot (ChatPal): pre-post multicenter intervention study
C Potts, F Lindström, R Bond, M Mulvenna, F Booth, E Ennis, K Parding, ...
Journal of Medical Internet Research 25, e43051, 2023
62023
Insights and lessons learned from trialling a mental health chatbot in the wild
C Potts, R Bond, MD Mulvenna, E Ennis, A Bickerdike, EK Coughlan, ...
2021 IEEE Symposium on Computers and Communications (ISCC), 1-6, 2021
42021
Co-creating Requirements and Assessing End-User Acceptability of a Voice-Based Chatbot to Support Mental Health: A Thematic Analysis of a Living Lab Workshop
A Benítez-Guijarro, R Bond, F Booth, Z Callejas, E Ennis, A Esposito, ...
Conversational Dialogue Systems for the Next Decade, 201-212, 2021
42021
A Mental Health and Well-Being Chatbot: User Event Log Analysis
F Booth, C Potts, R Bond, M Mulvenna, C Kostenius, I Dhanapala, ...
JMIR mHealth and uHealth 11, e43052, 2023
32023
Review mining to discover user experience issues in mental health and wellbeing chatbots
F Booth, C Potts, R Bond, MD Mulvenna, E Ennis, MF Mctear
Proceedings of the 33rd European Conference on Cognitive Ergonomics, 1-5, 2022
32022
Usability testing and trust analysis of a mental health and wellbeing chatbot
K Boyd, C Potts, R Bond, M Mulvenna, T Broderick, C Burns, A Bickerdike, ...
Proceedings of the 33rd European Conference on Cognitive Ergonomics, 1-8, 2022
32022
Behaviour Analytics of Users Completing Ecological Momentary Assessments in the Form of Mental Health Scales and Mood Logs on a Smartphone App
R Bond, A Moorhead, M Mulvenna, S O'Neill, C Potts, N Murphy
Proceedings of the 31st European Conference on Cognitive Ergonomics, 203-206, 2019
32019
An analysis of the impact of suicide prevention messages and memorials on motorway bridges
S O'Neill, C Potts, R Bond, M Mulvenna, E Ennis, D McFeeters, D Boyda, ...
Suicide and Life‐Threatening Behavior 51 (4), 657-664, 2021
22021
User archetype discovery by cluster analysis of caller log data: tenure evolution is stable as time period reduces
R Turkington, R Bond, M Mulvenna, C Potts, S O'Neill, C Armour
Proceedings of the 31st European conference on cognitive ergonomics, 196-202, 2019
22019
Toolkit for the co-creation of health-based chatbots
C Potts, RR Bond, M Mulvenna, M McTear, F Booth, F Lindström, ...
Ulster University, 2022
12022
Community level digital mental health interventions: A policy and practice brief
M Mulvenna, RR Bond, E Ennis, C Potts, S O'Neill, K Boyd, E Ramsey, ...
2024
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