Josephine Go Jefferies
Josephine Go Jefferies
Senior Lecturer in Marketing, Newcastle University Business School
Verified email at - Homepage
Cited by
Cited by
Responsibility and well-being: Resource integration under responsibilization in expert services
L Anderson, J Spanjol, J Go Jefferies, AL Ostrom, C Nations Baker, ...
Journal of Public Policy & Marketing 35 (2), 262-279, 2016
Transforming community well-being through patients' lived experiences
AS Gallan, JR McColl-Kennedy, T Barakshina, B Figueiredo, ...
Journal of Business Research, 2018
Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth
J Go Jefferies, S Bishop, S Hibbert
Journal of Business Research, 2019
Service innovation through resource integration: An empirical examination of co-created value using telehealth services
J Go Jefferies, S Bishop, S Hibbert
Public Policy and Administration 36 (1), 69-88, 2019
Human-GDPR Interaction: Practical Experiences of Accessing Personal Data
A Bowyer, J Holt, J Go Jefferies, R Wilson, D Kirk, J Smeddinck
ACM CHI'22, New Orleans, LA, April 29-May 05, 2022, 2022
Consumers on the Job: Contextualization Crafting in Expert Services (in press)
C Azzari, L Anderson, M Mende, J Go Jefferies, H Downey, A Ostrom, ...
Journal of Service Research, 2021
The Routledge handbook of service research insights and ideas
E Bridges, K Fowler
Routledge, 2020
Transforming technology-mediated health-care services through strategic sense-giving
A Daskalopoulou, J Go Jefferies, A Skandalis
Journal of Services Marketing, 2020
Marketing #neurodiversity for well-being
J Go Jefferies, W Ahmed
Journal of Consumer Marketing, 2022
Value co-creation and its meaning for customers
AS Gallan, J Go Jefferies
The Routledge Handbook of Service Research Insights and Ideas, 322, 2020
Zero-waste circular economy of plastic packaging: The bottlenecks and a way forward
K Novakovic, D Thumbarathy, M Peeters, M Geoghegan, JG Jefferies, ...
Sustainable Materials and Technologies 38, e00735, 2023
The role of context and professional agency in the spread of healthcare innovation: an exploratory study of healthcare professionals' views of diabetes self-management and the …
JKW Go Jefferies
University of Nottingham, 2012
An Arendtian perspective on responsibilized heroes: Why marketing needs a new model of heroic action
J Go Jefferies
Marketing Theory 23 (1), 33-57, 2023
Food Wellbeing and Time: Social Marketing Implications
M Hut, D Manika, J Go Jefferies, S Papagiannidis
ESMC 2020 (5th European Social Marketing Conference), 2021
Governing through neutrality: Critiquing discourses of ‘patient centred care’ and ‘integrated care’ in the English NHS
E Mackenzie, R Wilson, J Go Jefferies, R Casey, M Martin
11th International Critical Management Studies Conference, 2019
Patient experience of telehealth for the self-management of chronic disease: applying a value co-creation framework
JKW Go Jefferies
University of Nottingham, 2017
Advancing Innovation with Managers in the NHS organisational environment (AIMING) project
R Wilson, E Mackenzie, J Go-Jefferies, R Casey, M Martin
Newcastle University, 2017
Institutional logics and the co-creation of value through self-service health care technology
J Go-Jefferies, S Hibbert, S Bishop
Bringing Institutional Theory to Marketing, 2017
Creating value through resource integration: an empirical examination of the co-creation of value using telehealth services
J Go Jefferies, S Bishop, SA Hibbert
The Individual and the State: Co-production and interdependency in the mixed …, 2016
Responsibilization in Services and Consumer Well-Being: A Role Theory Perspective
L Anderson, J Spanjol, J Go Jefferies, A Ostrom, C Baker, S Bone, ...
Marketing and Public Policy Conference: Fostering Change for Communities and …, 2016
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