| Responsibility and well-being: Resource integration under responsibilization in expert services L Anderson, J Spanjol, J Go Jefferies, AL Ostrom, C Nations Baker, ... Journal of Public Policy & Marketing 35 (2), 262-279, 2016 | 117 | 2016 |
| Transforming community well-being through patients' lived experiences AS Gallan, JR McColl-Kennedy, T Barakshina, B Figueiredo, ... Journal of Business Research, 2018 | 87 | 2018 |
| Customer boundary work to navigate institutional arrangements around service interactions: Exploring the case of telehealth J Go Jefferies, S Bishop, S Hibbert Journal of Business Research, 2019 | 51 | 2019 |
| Service innovation through resource integration: An empirical examination of co-created value using telehealth services J Go Jefferies, S Bishop, S Hibbert Public Policy and Administration 36 (1), 69-88, 2019 | 42 | 2019 |
| Human-GDPR Interaction: Practical Experiences of Accessing Personal Data A Bowyer, J Holt, J Go Jefferies, R Wilson, D Kirk, J Smeddinck ACM CHI'22, New Orleans, LA, April 29-May 05, 2022, 2022 | 39 | 2022 |
| Consumers on the Job: Contextualization Crafting in Expert Services (in press) C Azzari, L Anderson, M Mende, J Go Jefferies, H Downey, A Ostrom, ... Journal of Service Research, 2021 | 23 | 2021 |
| The Routledge handbook of service research insights and ideas E Bridges, K Fowler Routledge, 2020 | 16 | 2020 |
| Zero-waste circular economy of plastic packaging: The bottlenecks and a way forward K Novakovic, D Thumbarathy, M Peeters, M Geoghegan, JG Jefferies, ... Sustainable Materials and Technologies 38, e00735, 2023 | 11 | 2023 |
| Transforming technology-mediated health-care services through strategic sense-giving A Daskalopoulou, J Go Jefferies, A Skandalis Journal of Services Marketing, 2020 | 9 | 2020 |
| Marketing #neurodiversity for well-being J Go Jefferies, W Ahmed Journal of Consumer Marketing, 2022 | 7 | 2022 |
| Value co-creation and its meaning for customers AS Gallan, J Go Jefferies The Routledge Handbook of Service Research Insights and Ideas, 322, 2020 | 2 | 2020 |
| The role of context and professional agency in the spread of healthcare innovation: an exploratory study of healthcare professionals' views of diabetes self-management and the … JKW Go Jefferies University of Nottingham, 2012 | 1 | 2012 |
| An Arendtian perspective on responsibilized heroes: Why marketing needs a new model of heroic action J Go Jefferies Marketing Theory 23 (1), 33-57, 2023 | | 2023 |
| Food Wellbeing and Time: Social Marketing Implications M Hut, D Manika, J Go Jefferies, S Papagiannidis ESMC 2020 (5th European Social Marketing Conference), 2021 | | 2021 |
| Governing through neutrality: Critiquing discourses of ‘patient centred care’ and ‘integrated care’ in the English NHS E Mackenzie, R Wilson, J Go Jefferies, R Casey, M Martin 11th International Critical Management Studies Conference, 2019 | | 2019 |
| Patient experience of telehealth for the self-management of chronic disease: applying a value co-creation framework JKW Go Jefferies University of Nottingham, 2017 | | 2017 |
| Advancing Innovation with Managers in the NHS organisational environment (AIMING) project R Wilson, E Mackenzie, J Go-Jefferies, R Casey, M Martin Newcastle University, 2017 | | 2017 |
| Institutional logics and the co-creation of value through self-service health care technology J Go-Jefferies, S Hibbert, S Bishop Bringing Institutional Theory to Marketing, 2017 | | 2017 |
| Creating value through resource integration: an empirical examination of the co-creation of value using telehealth services J Go Jefferies, S Bishop, SA Hibbert The Individual and the State: Co-production and interdependency in the mixed …, 2016 | | 2016 |
| Responsibilization in Services and Consumer Well-Being: A Role Theory Perspective L Anderson, J Spanjol, J Go Jefferies, A Ostrom, C Baker, S Bone, ... Marketing and Public Policy Conference: Fostering Change for Communities and …, 2016 | | 2016 |
Jelena SpanjolProfessor, Ludwig-Maximilians-Universität (LMU) München, Institute for Innovation ManagementVerified email at lmu.de
