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Harsh Verma
Harsh Verma
Professor of Marketing, FMS, University of Delhi
Verified email at fms.edu
Title
Cited by
Cited by
Year
Relative importance of service quality dimensions: A multisectoral study
SB Sachdev, HV Verma
Journal of services research 4 (1), 93, 2004
5622004
CUSTOMER OUTRAGE AND DELIGHT.
HV Verma
Journal of Services Research 3 (1), 2003
1592003
Services marketing: Text and cases, 2/e
HV Verma
Pearson Education India, 2012
1422012
Social media marketing: Evolution and change
S Sharma, HV Verma
Social media marketing: Emerging concepts and applications, 19-36, 2018
1262018
MISSION STATEMENTS-A STUDY OF INTENT AND INFLUENCE.
HV Verma
Journal of Services Research 9 (2), 2009
1242009
Antecedents of customer brand advocacy: a meta-analysis of the empirical evidence
R Bhati, HV Verma
Journal of Research in Interactive Marketing 14 (2), 153-172, 2020
902020
Mindfulness, mindful consumption, and life satisfaction: an experiment with higher education students
S Gupta, HV Verma
Journal of Applied Research in Higher Education 12 (3), 456-474, 2020
672020
Customer expectations and service quality dimensions consistency
SB Sachdev, HV Verma
Journal of Management Research 2 (1), 43-52, 2002
662002
Gesture recognition using kinect for sign language translation
HV Verma, E Aggarwal, S Chandra
2013 IEEE Second International Conference on Image Information Processing …, 2013
532013
Brand management: Text and cases
HV Verma
Excel Books India, 2006
452006
Coffee and tea: Socio-cultural meaning, context and branding
HV Verma
Asia-Pacific Journal of Management Research and Innovation 9 (2), 157-170, 2013
402013
Service quality: Construct comprehension and evolution over time
E Duggal, HV Verma
Journal of Services Research 13 (1), 135, 2013
342013
Consumption values: scale development and validation
J Sikka Kainth, HV Verma
Journal of Advances in Management Research 8 (2), 285-300, 2011
332011
Consumer perceived value: construct apprehension and its evolution
JS Kainth, HV Verma
Journal of Advanced Social Research 1 (1), 20-57, 2011
322011
Services marketing
R Verma
Handbook of logistics and supply-chain management, 271-291, 2008
282008
Retail service quality in India: construct exploration and measure development
HV Verma, E Duggal
South Asian Journal of Global Business Research 4 (1), 129-148, 2015
272015
Distribution of malignant neoplasms reported at different pathology centers and hospitals in Jaipur, Rajasthan
RG Sharma, R Kumar, S Jain, S Jhajhria, N Gupta, SK Gupta, S Rawtani, ...
Indian journal of cancer 46 (4), 323-330, 2009
262009
Mindful consumption behaviour: Scale development and validation
S Gupta, H Verma
Gupta, S., & Verma, H.(2019). Mindful consumption behaviour: Scale …, 2019
242019
Relative importance of service quality dimensions: a multi-sectoral study
H Verma, SB Sachdev
Journal of services research 4 (1), 93-116, 2004
172004
Service failure and recovery in select industries
HV Verma
Journal of Management Research 1 (2), 69-78, 2001
172001
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