Relative importance of service quality dimensions: A multisectoral study SB Sachdev, HV Verma Journal of services research 4 (1), 93, 2004 | 562 | 2004 |
CUSTOMER OUTRAGE AND DELIGHT. HV Verma Journal of Services Research 3 (1), 2003 | 159 | 2003 |
Services marketing: Text and cases, 2/e HV Verma Pearson Education India, 2012 | 142 | 2012 |
Social media marketing: Evolution and change S Sharma, HV Verma Social media marketing: Emerging concepts and applications, 19-36, 2018 | 126 | 2018 |
MISSION STATEMENTS-A STUDY OF INTENT AND INFLUENCE. HV Verma Journal of Services Research 9 (2), 2009 | 124 | 2009 |
Antecedents of customer brand advocacy: a meta-analysis of the empirical evidence R Bhati, HV Verma Journal of Research in Interactive Marketing 14 (2), 153-172, 2020 | 90 | 2020 |
Mindfulness, mindful consumption, and life satisfaction: an experiment with higher education students S Gupta, HV Verma Journal of Applied Research in Higher Education 12 (3), 456-474, 2020 | 67 | 2020 |
Customer expectations and service quality dimensions consistency SB Sachdev, HV Verma Journal of Management Research 2 (1), 43-52, 2002 | 66 | 2002 |
Gesture recognition using kinect for sign language translation HV Verma, E Aggarwal, S Chandra 2013 IEEE Second International Conference on Image Information Processing …, 2013 | 53 | 2013 |
Brand management: Text and cases HV Verma Excel Books India, 2006 | 45 | 2006 |
Coffee and tea: Socio-cultural meaning, context and branding HV Verma Asia-Pacific Journal of Management Research and Innovation 9 (2), 157-170, 2013 | 40 | 2013 |
Service quality: Construct comprehension and evolution over time E Duggal, HV Verma Journal of Services Research 13 (1), 135, 2013 | 34 | 2013 |
Consumption values: scale development and validation J Sikka Kainth, HV Verma Journal of Advances in Management Research 8 (2), 285-300, 2011 | 33 | 2011 |
Consumer perceived value: construct apprehension and its evolution JS Kainth, HV Verma Journal of Advanced Social Research 1 (1), 20-57, 2011 | 32 | 2011 |
Services marketing R Verma Handbook of logistics and supply-chain management, 271-291, 2008 | 28 | 2008 |
Retail service quality in India: construct exploration and measure development HV Verma, E Duggal South Asian Journal of Global Business Research 4 (1), 129-148, 2015 | 27 | 2015 |
Distribution of malignant neoplasms reported at different pathology centers and hospitals in Jaipur, Rajasthan RG Sharma, R Kumar, S Jain, S Jhajhria, N Gupta, SK Gupta, S Rawtani, ... Indian journal of cancer 46 (4), 323-330, 2009 | 26 | 2009 |
Mindful consumption behaviour: Scale development and validation S Gupta, H Verma Gupta, S., & Verma, H.(2019). Mindful consumption behaviour: Scale …, 2019 | 24 | 2019 |
Relative importance of service quality dimensions: a multi-sectoral study H Verma, SB Sachdev Journal of services research 4 (1), 93-116, 2004 | 17 | 2004 |
Service failure and recovery in select industries HV Verma Journal of Management Research 1 (2), 69-78, 2001 | 17 | 2001 |